Newcomer & Settlement Services

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The Newcomer Settlement Program (NSP) supports newcomers, refugees and asylum seekers as they navigate life in Canada. ACS provides individualized support to help clients understand available services, make informed decisions and build greater independence.

• Individual settlement planning and support 
• Information and referrals to community and government services 
• Housing information and navigation 
• Employment and job-search support 
• Assistance accessing health and social services 
• Information on rights and responsibilities 
• Financial literacy and community information sessions 
• Connections to community resources and supports 

Newcomers, refugees and asylum seekers living in Peel Region who require settlement information, navigation or referrals.

Clients can contact ACS directly or be referred by a community organization, service provider or other partner.

Pathways to Integration and Empowerment is a collaborative initiative supporting African asylum seekers in Peel Region. ACS coordinates intake, navigation and connections to essential services while working with community partners to improve access to housing supports, employment preparation, health and social services, food resources, peer support and community connections. The initiative emphasizes coordinated service delivery and practical pathways toward stability and integration.

• Settlement Support: Client needs assessments, orientation sessions, and referrals to community resources.
• Housing Assistance: Guidance and support in securing safe and affordable accommodations.
• Employment Support: Job search strategies, resume building, and connections to local employers.
• Workshops and Information Sessions: Covering topics such as health care, legal rights, transportation, financial literacy, and education.
• Referrals to Community Resources: Linking clients to services for mental health, legal aid, and language training.

• Culturally Relevant Services: Tailored to meet the unique needs of newcomers, ensuring they feel welcomed and supported.
• Focused Support for Refugees and Asylum Seekers: Assistance with navigating legal and immigration processes, as well as trauma-informed care.
• Collaborative Approach: Working closely with community partners to provide holistic, wraparound services.
• Empowering Self-Reliance: Providing tools and resources to help newcomers achieve independence and thrive.